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Delivery Update Request

Thank you for placing your valued our with us.

If you have already scheduled a delivery date for your order with a member of our Sales Team by either phone or email, you will have been receiving regular updates on the delivery and dispatch and if your delivery is due today you will have received notification in writing in the last 24 hours of the delivery criteria and conditions of your delivery. If you have any queries concerning your delivery please check these emails before completing this form as these emails will provide the exact information on the times of delivery for your particular order and all other important delivery information.

Should you wish to schedule a date for your delivery, please do so by also completing this form, requesting your desired delivery date and any other information you deem would be required for an effective delivery to include but not limited to; problematic road access, known Postal Code issues (new build property) or any other obstructions. This means that we can react appropriately and efficiently to your delivery booking.

After completion of this form, a member of our Dispatch Team will be in contact typically within 2 hours (but not guaranteed) during office opening times, using the email and phone contact details provided to us when you placed your order. Should these differ at this time, please add these details within the Comments section.

Please note our Sales or Customer Service Team cannot provide any updates by phone and all/any queries can only be handled via completion of this form. Please submit this form so the correct team can handle your request as efficiently as possible.

Thank you,

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