Contact Us
How are we able to help you?
For the fastest response time, please choose an option below so we can ensure your query is resolved as efficiently as possible...
- Product and Stock
- Discounts / Price Match / Promos
- Delivery
- Order Issues
- Order Amendments
- Cancellations, Returns and Refunds
- Trade Enquiries
And more specifically...
For the most efficient contact method please use our contact form by selecting from the options available. If you'd still like to talk or chat with us please use the details below:
Please allow up to 24-48 hours (Monday-Friday) for us to respond to your message in full detail. Please do not submit your message multiple times and please do not submit your message via multiple various methods as this will affect our response times.
During peak times we are very busy but we are all working hard to respond to enquiries as quickly as possible. We are working extremely hard both internally and constantly with our supply and logistics partners to ensure minimum disruption to deliveries despite the difficulties we all face during these unprecedented times. Whilst lockdown is easing in some ways, the bathroom and heating supply sectors in particular are seeing increased activity along with many pressures being placed on UK logistics, so we do please ask for continued forbearance, for which we are so thankful everyone has shown throughout. Thank you for your patience.