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During peak times we are very busy but we are all working hard to respond to enquiries as quickly as possible. We are working extremely hard both internally and constantly with our supply and logistics partners to ensure minimum disruption to deliveries despite the difficulties we all face during these unprecedented times. Whilst lockdown is easing in some ways, the bathroom and heating supply sectors in particular are seeing increased activity along with many pressures being placed on UK logistics, so we do please ask for continued forbearance, for which we are so thankful everyone has shown throughout. Thank you for your patience.